• Location
    Manchester
  • Advertising Salary:
    £38,000 - £40,000 per annum
  • Contract Type
    Permanent
  • Hours Per Week
    40
  • About The Role

  • We are recruiting an experienced Contract Manager to take full ownership of a standalone, multi-site contract. This is a senior, high-impact role with accountability for end-to-end service delivery, financial performance, client relationships and people leadership across a diverse portfolio of sites.

    Acting as the single point of accountability, you will be a trusted partner to the client and the driving force behind operational success. You will lead from the front, balancing strategic oversight with hands-on involvement, to ensure services are delivered in line with contractual obligations, KPIs and SLAs.

    You’ll take full ownership of the contract’s P&L, managing budgets, driving efficiencies and identifying opportunities to enhance service delivery and commercial performance. Alongside this, you will build strong, senior-level client relationships, confidently leading performance reviews, governance meetings and resolving any issues with professionalism and pace.

    A key part of the role is leading and developing your on-site teams. You will create a culture of accountability, engagement and continuous improvement, ensuring consistent standards across all locations. Regular site visits will be essential to maintain visibility, drive performance and support your teams.

    This is an opportunity for a proactive, commercially minded leader who thrives in a fast-paced, multi-site environment and takes pride in delivering operational excellence.

  • About You

  • You are an experienced Contract or Regional Manager with a strong background in facilities management or a service-led environment, and a proven track record of managing multi-site operations.

    You bring strong commercial acumen, with experience owning budgets, controlling costs and delivering against financial targets. You are confident managing senior client relationships and are comfortable acting as the main escalation point, handling challenges with professionalism and credibility.

    As a leader, you are people-focused and results-driven. You know how to motivate and develop managers and teams, set clear expectations and drive high performance while maintaining a positive and inclusive culture.

    You are highly organised and detail-oriented, with a strong understanding of KPIs, SLAs and performance frameworks. You are confident using data and reporting to make informed decisions and continuously improve outcomes.

    You also have a solid grasp of compliance, including health & safety and employment legislation, and understand the importance of maintaining high standards across all aspects of service delivery.

    Most importantly, you are proactive, resilient and solutions-focused, someone who takes ownership, builds strong relationships and consistently delivers results across complex, multi-site operations.

  • About The Company

  • What makes this job amazing?

    • Full learning and support from Atlas.   
    • Stream – our financial wellbeing and benefits platform which provides you with real-time access to earned wages, information to improve your financial health, and discounts/savings at leading retailers and supermarkets.
    • The ability to progress your career within Atlas.  
    • Learning and development lead by you: support in areas you like or want to learn more about.  
    • Free uniform, which is comfy, sustainable and easy to take care of.  
    • The opportunity to work amongst people who value and support each other, achieving great results.  
     
     

    Who are we?

    Atlas is a family of people drawn together by a passion for creating happiness in others. 

    Founded in 1986 and 100% owned by our employees, we are now one of the fastest-growing business support companies in the UK, providing cleaning, security, pest and other support services to a wide range of companies, from globally recognised brands to small local businesses. Our success is down to one thing; the passion and commitment of our extended family, who together we deliver happiness across thousands of client sites every single day. To ensure we remain focused on our purpose as we grow, we recruit first and foremost on our values so for those committed to living them alongside us, there is no better place to work.  

     

    Our Purpose

    To create happiness in ourselves and others 

    We approach work and life with a sense of fun, optimism and belief, and strive to have a positive impact on the world around us. We show kindness and compassion to all those we meet, ensuring everyone is safe and healthy. We deliver on our promises and go the extra mile every day.

     

    Our Values

    We are a family 

    Just like any other family, we laugh, cry, celebrate and commiserate together. We may come from many different backgrounds, but we’re always there when it really matters. Whether it’s with practical help and support, or simply a mug of tea and a shoulder to cry on.

    Sharing makes us stronger 

    Knowledge is more powerful when its shared. Which is why we share everything - our ideas, our expertise, our news and most-of-all our time. Show humility. Share and work together, and anything is possible.

    Own your space 

    You are Atlas. Don’t be afraid to make decisions. Use your time wisely and treat every pound as if it was coming from your own pocket.

    Be honest. Always. 

    Have the courage to do the right thing, even when no-one is watching. Whether it’s owning up to a mistake, having a difficult conversation, or simply arguing a point you feel passionate about. Be yourself. Authenticity breeds trust. Trust brings happiness.

    Treat clients like our best friends 

    If we’re a family, then our clients are our best friends. Friends who you can be completely open and honest with, because they trust you to put their interests first. We take the time to listen to what’s going on in our clients lives and pull out all the stops to make them feel happy.

    Start with Wow 

    And never settle for less. Create time to focus on quality and prioritise long-term solutions over short-term fixes. Constantly seek opportunities to learn from others, and if something doesn’t make sense, shout. Always ask yourself if there is more we can do to bring happiness to those around us.

    Don't just talk. Do. 

    We are a business that thrives on doing. The more we do, the more we succeed. Embrace change. Keep it simple. Keep meetings short. Plan just enough to succeed. And then get on with it.

    Atlas commits to be an Equal Opportunities Employer and as such aims to ensure that no employee or job applicant receives less favourable treatment or are placed at a disadvantage by imposed conditions or requirements which cannot be shown to be justified because of a protected characteristic. Atlas strives to see its workforce broadly reflecting the community in which its operation is based.

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