Contract Manager

Contract Manager | Up to £52,000 + £5,000 Car Allowance | National

Are you an experienced facilities management professional with a strong background in both Soft and Hard Services? We’re looking for a Contract Manager to lead the operational delivery of a multi-service customer estate, ensuring compliance, performance, and outstanding customer satisfaction.

📍 Location: Nottingham / National
💰 Salary: Up to £52,000 + £5,000 Car Allowance
📅 Contract Type: Full-time, Permanent
🏢 Sector: Integrated Facilities Management (IFM)

🔧 About the Role

As Contract Manager, you’ll oversee the delivery of Hard Services (such as M&E maintenance and compliance) and Soft Services (including cleaning, security, and support services) across a diverse customer portfolio. You’ll manage a high-performing team, maintain strong client relationships, and ensure services are delivered safely, efficiently, and in line with contractual obligations.

🛠️ Key Responsibilities

• Lead the operational delivery of multi-service operations across customer estates.
• Ensure compliance with contractual KPIs, SLAs, and statutory obligations.
• Maintain strong client relationships and act as the primary point of contact.
• Full P&L responsibility, including forecasting, budgeting, and cost control.
• Drive a customer-focused culture and continuous improvement initiatives.
• Embed Salisbury’s Health & Safety policies into daily operations.
• Identify and deliver training and development plans for your team.
• Provide technical advice and ensure appropriate specialist support is used.
• Produce and present management information and performance reports.
• Lead recruitment, succession planning, and staff development.
• Identify opportunities for account growth and service optimisation.
• Ensure timely and accurate submission of timesheets and overtime approvals.

✅ What We’re Looking For

Qualifications:

• GCSEs in English and Maths (or equivalent)
• NEBOSH General Certificate or IOSH Managing Safely (desirable)
• Full UK Driving Licence

Skills & Experience:

• Proven experience managing Hard Services (e.g. M&E, compliance) and Soft Services (e.g. cleaning, security) across multiple sites
• Strong understanding of multi-service delivery in FM environments
• Financial control and P&L management experience
• Project management and client-facing experience
• Ability to lead and develop high-performing teams
• Excellent communication, reporting, and stakeholder management skills

🌟 Why Join Us?

This is a fantastic opportunity to take ownership of a high-profile contract, lead a skilled team, and make a real impact in a business that values safety, service excellence, and continuous improvement.

Ready to lead with confidence and deliver across Soft and Hard Services?
Apply now and help shape the future of multi-service delivery in Nottingham.

At Atlas Workplace Services, we believe great buildings start with great people. That’s why we’ve reimagined facilities management to put people first—those who work in the spaces we care for, and those who deliver our services every day.

We’re not just another FM provider — we’re a top-10 industry leader committed to doing things differently, with a personal touch, smart technology, and a passion for going the extra mile.

As part of an Employee Ownership Trust (EOT), Atlas Workplace Services is proud to be a company where our people have a meaningful stake in our success.  Being part of an EOT isn’t just about sharing in the company’s performance; it’s about creating a culture of shared responsibility, collaboration, and pride in what we achieve together.