• Location
    Milton Keynes
  • Advertising Salary:
    £23795.20 per annum
  • Contract Type
    Permanent
  • Hours Per Week
    40

  • About The Role

  • Join Our Team at Atlas Workplace Services!

    We have a fantastic opportunity for a Customer Service Helpdesk Advisor to join our dynamic team in Milton Keynes.

    Are you articulate, professional, energetic, and enthusiastic? We want you!

    Role Overview:

    • Respond to inbound calls and emails from a variety of clients
    • Liaise with internal customers and sub-contractors
    • Deliver exceptional customer service

    What We're Looking For:

    • A people person with excellent communication skills
    • Experience in customer service, retail, or helpdesk is a plus, but not essential
    • A passion for helping people

    Why Join Us?

    • 25 days annual leave
    • Free Parking
    • Competitive pay
    • Pension scheme
    • Full training provided.

  • About You

  • Minimum Qualifications, Certifications and Training required
    • GCSE English and Maths or equivalent
    • Level 3 NVQ in relevant subject

    Essential Knowledge, Skills and Experience for this role

    • Minimum 12 months experience in similar customer-facing role
    • Understanding of Help Desk operation
    • Customer Service skills
    • Keyboard skills

  • About The Company

  • Atlas Workplace Services was built to be different to the faceless organisations in facilities management industry that often lack the human touch. Our ambition is to make buildings and facilities better for the people who work in them. Why do we do this? It’s simple. We know that buildings are better places to be when they are looked after by people who care.

    We achieve this by combining our unique understanding with useful technology and an above-and-beyond attitude from our people on the ground and in our support centres. This provides a more personal approach to facilities management and building maintenance services.

    We are present right across the UK at more than 1,000 sites and over 11 million square feet of premises. Our services include engineering maintenance, security, cleaning, compliance, reception, energy solutions and more.
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